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customer service

Tesla Car Repair shop

How We Go the Extra Mile for You

Digital Inspections

Our digital vehicle inspections mean a faster process and a consistently high standard for service quality. By completing and recording our inspection results digitally on a tablet, we can easily create simple, readable reports that include helpful photos to show you what is going on with your vehicle. This is just one way we strive to offer the best services possible to our customers.

Streamlined communication

We go out of our way to make sure you are kept informed about your vehicle repair. From appointment bookings to courtesy calls from our friendly receptionists, you can expect outstanding customer service. And, our online approval system helps make communication between the customer and us that much more efficient and convenient.

Comfortable waiting area

For shorter service appointments, feel free to relax in our new comfy indoor waiting area. We strive to keep our waiting room clean and welcoming so our customers can enjoy peace of mind while their vehicles are serviced.

Courtesy shuttle

If you live around the Hudsonville area, we offer a courtesy shuttle with pick-up and drop-off services. Get on with your day while your car is in the shop. Please call ahead to arrange an appointment and let us know you would like to use our shuttle service.


Complimentary Detailing with all Drop-Off Services

At Rozema’s Car Care, we treat your vehicle like it’s our own. That means returning it to you clean ready to drive. For all drop-off style service appointments, we include a 15-minute detailing service free of charge.

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